We believe that transparency in sharing our successes as well as our challenges is part of DEIB work. Below are some of the initiatives we are working on as an agency, and we share this in the hopes that it may provide inspiration and support for those seeking to enact change. DEIB work is educational and cultural, as well as structural and systemic.

Pride Parade
  • Agency-wide DEIB Committee
  • Climate surveys
  • DEIB-centered interview questions
  • DEIB-centered Staff Professional Development Days
  • Highlighting local, diverse leaders during cultural and heritage months
  • JEDI Staff Award (Justice, Equity, Diversity, and Inclusion)
  • Ongoing circulation of DEIB content on our internal Hub page
  • Monthly town halls to share agency news and maintain feedback loops
  • Participation in Lowell-based DEIB practitioners group
  • Providing responses and education around local and national events
  • Regular, mandatory in-person and virtual DEIB trainings for all staff
  • Signage that uplifts the diversity of our staff and clients and prohibits discrimination
  • Employee Resource Groups
  • 55+ & Flourishing
    • Be Healthy, Live Well
    • CTI Pride
    •  Good Grief
    • Mental Health
    • My Neighbor as Myself
    • Speaking From Afar
    • Voices of Color
    • Working Parents
  • Bereavement policy extending beyond biological family
  • DEIB Committee
  • DEIB Director on Senior Leadership Team
  • DEIB support statement and job requirements for all job postings
  • Diverse board representation
  • Eliminating unnecessary experience and educational requirements
  • Ensuring competitive and equitable pay and benefits
  • Flexible work schedules for eligible positions
  • Floating Holiday Policy · Head Start Equity Academy
  • Language justice, including translating all documents for clients
  • Professional development and succession planning
  • Public advocacy on housing, education, and social services policies
  • Sponsor of local cultural events, including but not limited to Southeast Asian Water Festival, LatinX Festival, and the Lowell Pride Parade
  • Supplier Diversity
  • Tracking demographics of interviews, hires, terminations and resignations