Housing Consumer Education Center
Housing Consumer Education Center
Helping Consumers Make Informed Decisions
Community Teamwork’s Housing Consumer Education Center (HCEC) is one of nine across the Commonwealth. It covers a territory that encompasses 41 communities throughout the Merrimack Valley, North Shore and Cape Ann regions.
The mission of the HCEC is to provide information that helps consumers make informed decisions about their housing situation and serves as a resource for tenants, landlords, and homeowners, providing information and referrals for housing related issues. We offer housing search assistance, budget counseling, utility assistance, Fair Housing education and reporting, emergency motel placement for fire victims and those displaced by condemnation in the City of Lowell, rental assistance programs for eligible households, representative payee services and veterans support services to veterans and their family members.
Community Teamwork’s HCEC staff provides expertise in housing search, emergency housing assistance, advocacy, counseling, and education programs. The HCEC offers a variety of programs that address critical housing needs.
Clients come to the HCEC through a variety of means; walk-ins to the Resource Center, phone calls directly from clients seeking services and referrals from other departments within Community Teamwork, Mass Housing, community service providers and legislators.
Households who were at-risk of eviction avoided eviction through services in the Housing Consumer Education Center
For rent and security deposits through the HCEC
Referrals were made to households seeking services in the Resource Center
How to Apply
Clients come to the HCEC through a variety of means; walk-ins to the Resource Center, phone calls directly from clients seeking services and referrals from other departments within Community Teamwork, Mass Housing, community service providers and legislators.
- Serving 41 communities in Middlesex and Essex Counties
- Helping housing consumers make good decisions
- Offering resources to tenants, landlords and homeowners
- From homelessness to first time home buyer supports
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